For student housing, multifamily and build-to-rent operators

Fair, evidence-based move-out charge recovery.

TallyWick supports fair, evidence-based move-out charge recovery by organising the move-out charge, supporting records, deadlines and resident communication in one place so your team can assess what the available evidence supports and keep follow-up consistent.

No guarantee of recovery or legal advice: your team remains responsible for its policies and legal decisions.

Ask about move-out charge recovery See How It Works Read the FAQs

A structured case record

Move-out workflow

01Charge and balance recorded
02Supporting evidence together
03Relevant deadline in view
04Communication and outcome tracked

One place to follow the charge, the record and what happens next.

The operational problem

A charge is harder to resolve when its record is spread across the portfolio.

The record is scattered

Leases, ledgers, checklists, photos, invoices and notes live in different places. It takes time to assemble a clear explanation for each charge.

Follow-up is easy to lose

When an eligible balance or its deadline is hard to see, the next step can be unclear or missed—leaving recovery work unfinished.

Every property repeats the work

Teams search, reconcile and explain the same kinds of records again and again. Residents get inconsistent explanations across a portfolio.

The TallyWick workflow

Keep the case and its next step together.

TallyWick gives move-out charges a structured case record. Bring the balance and supporting documents together, keep the relevant deadline visible, support clear demand communication, and track resident responses and payments through the outcome.

TallyWick supports operational records and communication, not legal advice. Teams remain responsible for their policies and legal decisions.

PMS differentiation

Complement the systems that run your properties.

For student housing, multifamily and build-to-rent operators, TallyWick focuses on structuring move-out charge evidence and communication records as part of a clearer move-out case workflow.

Your existing PMS

Keep your property management system in place.

TallyWick is complementary to your existing property management system. It does not replace a PMS; it adds focused structure to the move-out records and communications your team needs to bring together.

TallyWick's role

Make the move-out case easier to follow.

Organise charge evidence, supporting records and documented communications in one clearer case workflow, while your team continues using its existing property systems.

Trackable operational outcomes

Make progress visible while a case moves forward.

Use the case record to see what is ready, what needs follow-up and what has happened next—without treating operational visibility as a legal or guaranteed result.

Record assembly progress

Track which supporting records are collected and what remains before a move-out case is ready for review.

Deadline visibility

Keep relevant move-out deadlines visible so operators can identify follow-up work as part of their operational process.

Communication status

See whether a documented communication is prepared, sent or awaiting a resident response within the case workflow.

Workflow benefits

A clearer process for the team and the resident.

Explain charges more clearly

Keep itemised charges alongside the lease, ledger and supporting records used to explain them.

Support eligible-charge recovery

Keep eligible cases, deadlines and next steps visible to help teams follow up consistently.

Create a more defensible record

Keep supporting documents and communications together in an accurate, reviewable operational trail.

Spend less time finding files

Reduce repeated searches and the manual work of reassembling records across properties.

Make next steps clearer to residents

Support documented demand communications and keep resident responses with the case.

Use a consistent property workflow

Give teams a shared way to record charges, evidence, deadlines and outcomes across a portfolio.

See How It Works

Organise each move-out charge from record to outcome.

Housing operators can keep the charge, evidence, deadline, communication and outcome connected as a case moves forward.

01
Open a case
Record the move-out charge and balance that need review.
02
Add the supporting record
Attach the lease, ledger, checklist, photos, invoice and relevant notes.
03
Review and communicate
Check the evidence and relevant deadline, then send a documented communication.
04
Record the outcome
Track the resident response and payments, then review outcomes across the portfolio.

Pilot programme

Start with a property cohort. Review what changes.

Use a scoped operational pilot to assess fit with your team, records and current move-out process.

1Choose a property cohort with your team.
2Agree a baseline and the measures to review.
3Run move-outs through the case workflow.
4Review case-handling time, record completeness, disputes and eligible-charge recovery.

Questions, answered

TallyWick FAQ: what it does—and what it does not do.

Practical answers for housing operators handling move-out charges, evidence, deadlines and communication.

View the FAQ page

What does TallyWick do?

TallyWick supports fair, evidence-based move-out charge recovery by bringing the charge, supporting records, deadlines and resident communication together for review and consistent follow-up.

What goes into the move-out charge record?

Teams can keep the move-out charge and balance with the lease, ledger, move-out checklist, photos, invoice and relevant notes used to explain it. The record also keeps the relevant deadline, resident communication and next step visible for review.

How does TallyWick handle communication?

TallyWick supports documented demand communications and keeps resident responses with the case. Teams can see whether a communication is prepared, sent or awaiting a resident response within the case workflow.

What are TallyWick’s limits?

TallyWick provides operational guidance for organising records and communication. It does not provide legal advice, determine what may be charged or what is legally owed, or decide which notice and deadline rules apply. Operators remain responsible for their policies and legal decisions.

General enquiry

Ask about TallyWick’s move-out charge recovery offer.

Use the form to share your move-out charge recovery questions, current process or the records your team needs to organise.

Send a general enquiry

This is a general enquiry about move-out charge recovery. It does not book a demo or reserve a calendar slot.