Question 1

What does TallyWick do?

Accepted Answer

TallyWick supports fair, evidence-based move-out charge recovery by bringing the charge, supporting records, deadlines and resident communication together for review and consistent follow-up.

Question 2

What goes into the move-out charge record?

Accepted Answer

Teams can keep the move-out charge and balance with the lease, ledger, move-out checklist, photos, invoice and relevant notes used to explain it. The record also keeps the relevant deadline, resident communication and next step visible for review.

Question 3

How does TallyWick handle communication?

Accepted Answer

TallyWick supports documented demand communications and keeps resident responses with the case. Teams can see whether a communication is prepared, sent or awaiting a resident response within the case workflow.

Question 4

What are TallyWick’s limits?

Accepted Answer

TallyWick provides operational guidance for organising records and communication. It does not provide legal advice, determine what may be charged or what is legally owed, or decide which notice and deadline rules apply. Operators remain responsible for their policies and legal decisions.